✅ When We Reship

Free reshipment for:

• Confirmed lost packages
• Returned to sender
• Damaged during transit

Claims within 14 days of delivery date.

📋 Request Process

Contact support with:

• Order number
• Tracking details
• Photos (if damaged)

Response within 3 business days.

⚠️ What We Don't Cover

No reshipment for:

• Incorrect address (customer error)
• Refused packages
• Failed customs (customer responsibility)